No. The Display Dock has two USB-C connecting cables to the host. Only by plugging in both connecting cables to the host, the full functionality of the all ports can be used. As the 12″ MacBook has only a single USB-C port, it makes the full use of the Display Dock impossible.

No. There are a few limitations as to which combinations of ports can be used at the same time. Basically, it is the HDMI port plus another port from Mini-DisplayPort, DisplayPort or VGA or the DVI port plus these ports. HDMI + DVI at the same time will not work as well as the combinations among Mini-DisplayPort, DisplayPort and VGA.

While advertised as being capable of displaying at UHD (4K) with a maximum refresh rate of 60 Hz, some monitors can do this only via their (Mini-)DisplayPort while their HDMI port can do 4K@30 Hz only. Check the specs of the monitor carefully to find out if your monitor really can do the 60 Hz via HDMI.

The Display Dock assembles a good number of chipsets on its PCBA as it features 10 ports in total. Once the Display Dock is plugged in to the host, all chipset are ready to react whenever a port is being used. This means that energy must supplied to the PCBA and the chipset will emit a certain amount of heat (as all chipset do). The heat is dissipated through the aluminum surface as metal is the ideal heat dissipator. The surface therefore becomes hot even when only little action is taking place. However, the maximum temperature of the surface (with all ports in use, PD attached and the host with full CPU load – which would never occur under normal circumstances) will to up to 48° C. It might feel hotter than it is since one typcically touches the surface of the Display Dock with the very sensitive fingertips. This temperature is well within the allowed and safe range and it will not affect the use or shorten the lifespan. Nevertheless, when you are not using the Display Dock, you may unplug it so no unnecessary heat is evolving and not energy drawn from the host.

The total power output to the USB 3.0 ports is limited to 2.0A without a USB-C power adapter attached (no PD) and 3.0A with PD. By adding another USB device, the total power consumption of all USB 3.0 ports must have gone over the 2A (no PD) or 3.0A (with PD), resulting in the shot-down of all USB 3.0 ports.
You must either attach the USB-C power adapter to get more power to the ports (3.0A max.) or disconnect one of the USB devices so the total power consumption is within the limits.
Without PD (2.0A), you can typically mount 1x external USB 2.5″ HDD/SSD (bus powered), 1x USB Flash and 1x USB mouse (low-energy devices). With PD (3.0A), you should be able to connect up to 2x external USB 2.5″ HDD/SSD (bus powered) plus 1x USB Flash or 1x USB mouse (low-energy devices). Note that the power consumption of any attached device varies (e.g. depending on the type of HDD or SSD in use for 2.5″ HDD/SSD and the USB-SATA PCBA in use) and therefore cannot be guaranteed.

It is normal that any USB-C hub or dock becomes hot when attached to the laptop. The aluminum housing is meant to dissipate the heat from the inside to the environment. There is a number of chipsets working on the inside which are producing some heat since they are constantly in a stand-by position to react quickly should any port be used. The surface temperature is well within the allowed limits and reaches about 40° C in stand-by mode, 43° C under normal use and a max. of 48° C when all ports are in full use, CPU load at 100% and PD attached. The heat does neither pose a danger to the laptop or any attached device, nor does it influence the USB-C hub’s/dock’s performance or even shorten the life-span.
Furthermore, the surface appears to be hotter than it actually is since it is touched with the very senstive fingertips. We suggest to remove the USB-C hub/dock when not needed in order not to emitt unnecessary heat to the environment and not to use any energy.

Make sure that the LMP NexGen Keypad is in pairing mode by turning it on and pressing the pairing button on the back side with a pen. The LED in front start to flash. When Windows is not responding by presenting a 8-digit PIN code but rather shows a blank line and asks for the PIN code, you must enter any 4-digit number and press “Pair”. Enter the same 4-digit number on the Keypad and press the “Enter” key on the Keypad. The connection should now be established.

Yes, it can be used for older iMac as well (i.e. with Thunderbolt 2 ports) and all ports will work.
However, you must use a USB-C (f) to USB-A (m) adapter to attach the USB-C cable to a USB 3.0 port of your iMac.

If the symbols “°/^” (symbol beneath “esc” key) and “</>” are reversed, you can swap them by pressing “fn + °/^” (“fn + [key below “esc” key]“.

In some cases, attaching the Compact Dock with the power cable (Power Delivery) plugged in can lead to a non-recognition of the attached peripherals.
Follow these steps:

• Disconnect the Compact Dock from the host.
• Disconnect the USB-C power cable (Power Delivery) from the Compact Dock (while other connections to peripherals can remain attached).
• Attach the Compact Dock to the host.
• After the Compact Dock has been plugged in, you may plug in the USB-C power cable (Power Delivery).

In order to use the Mini-DP port as an HDMI output and connect 2x HDMI monitors or TVs, you must use an active Mini-DP to HDMI adapter or cable (must be “active”!).

No. The Compact Dock has 2 USB-C connectors that must be plugged in and therefore can’t be used with the 12″ MacBook which only has a single USB-C port.

It is normal that any USB-C hub or dock becomes hot when attached to the laptop. The aluminum housing is meant to dissipate the heat from the inside to the environment. There is a number of chipsets working on the inside which are producing some heat since they are constantly in a stand-by position to react quickly should any port be used. The surface temperature is well within the allowed limits and reaches about 40° C in stand-by mode, 43° C under normal use and a max. of 48° C when all ports are in full use, CPU load at 100% and PD attached. The heat does neither pose a danger to the laptop or any attached device, nor does it influence the USB-C hub’s/dock’s performance or even shorten the life-span.
Furthermore, the surface appears to be hotter than it actually is since it is touched with the very senstive fingertips. We suggest to remove the USB-C hub/dock when not needed in order not to emitt unnecessary heat to the environment and not to use any energy.

There is already a set of rubber pads attached to the Compact Dock so it fits perfectly the 13″ MacBook Pro. The additional pads can be attached on top of these for fitting it well with the 15″ MacBook Pro. The rubber pads prevent unnecessary strain on the USB-C ports of the laptop by bridging the gap between Compact Dock and desktop.

Basically, you can use only iMac (27-inch, Late 2009) and iMac (27-inch, Mid 2010) with a Mini-DisplayPort connection with current Mac with Thunderbolt 3 (USB-C) ports. You need a USB-C to Mini-DisplayPort adapter (e.g. 16134/16138, LMP USB-C to Mini-DisplayPort adapter) or a USB-C dock with Mini-DisplayPort port (e.g. 18641/18645/19009, LMP USB-C Travel Dock 4K 9 Port or 17113/17278/18954, LMP USB-C Compact Dock 4K 8 Port or 17116, LMP USB-C Display Dock 4K 10 Port). Then a Mini-DisplayPort to Mini-DisplayPort cable (8305, LMP Mini-DisplayPort to Mini-DisplayPort cable) must be attached to the dock and the iMac.
With iMac (Mid 2011 to Mid 2014), it is possible to use the iMac as monitor with a Thunderbolt connection only. With newer iMac, a Target Mode with an iMac is not possible anymore.
For further details, see https://support.apple.com/hr-hr/HT204592

Please note, that in some cases in combination with certain graphic cards (for example the Vega 16 or Vega 20) this problem can occur.
We are working hard to solve the problem as quickly as possible.

It is normal that any USB-C hub or dock becomes hot when attached to the laptop. The aluminum housing is meant to dissipate the heat from the inside to the environment. There is a number of chipsets working on the inside which are producing heat since they are constantly in a stand-by position to react quickly should any port be used. The surface temperature is well within the allowed limits and reaches a maximum of 46° C when all ports are in full use. The heat does neither pose a danger to the laptop or any attached device, nor does it influence the USB-C hub’s/dock’s performance or even shorten the life-span.
Furthermore, the surface appears to be hotter than it actually is since it is touched with the very senstive fingertips. We suggest to remove the USB-C hub/dock when not needed in order not to emitt unnecessary heat to the environment and not to use any energy.

With the following Mac models this situation can occur:
– MacBook Pro 15″ 2018
– MacBook Pro 13″ 2018
– MacBook Air 2018
– Mac mini (2018)
If you are affected please contact your point of sale.

If the problem occurs with this Mac models:
– MacBook Pro 15″ 2017
– MacBook Pro 15″ 2016
The cursor should work fine again 30 second after the Network Hub has been plugged in, otherwise please also contact your point of sale.

In order to use the Mini-DP port as an HDMI output and connect 2x HDMI monitors or TVs, you must use an active Mini-DP to HDMI adapter or cable (must be “active”!). An example of an active adapter is P/N 11892, LMP Mini-DisplayPort to HDMI adapter.

By pressing “fn + esc” keys, the top row of keyboard is changing from system functions (such as “brightness up/down” or “volume up/down”) to true functional keys (F1, F2, etc.). “fn + esc” changes back and forth between system functions and true Fx keys.