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LMP by Cropmark AG Jurastrasse 56 5430 Wettingen Switzerland
Email
support@lmp-adapter.com
Phone
+41 (0)56 437 60 70
FAQ / Knowledge base
Found entries
FAQ Categories: Connection, Video
No, Apple M1 devices support only one additional monitor! (Does not apply for M1 Pro, Max and Ultra).
To connect additional monitors to an Apple M1 device use the LMP USB-C Dual Adapter.
Affected LMP products
LMP USB-C SuperDock
LMP USB-C Display Dock
LMP USB-C Display Dock 2
LMP USB-C Attach Dock ProStand 4K
LMP USB-C Attach Dock Pro
LMP USB-C Travel Dock
LMP USB-C Compact Dock
FAQ Categories: Apple information
- Press on the Apple icon in the upper left corner
- Press "About This Mac"
- Model name
- Serial number
- Press "System Report..." on the "About This Mac" window
- Model Identifier
FAQ Categories: Apple information
- Press "Settings"
- Press "General"
- Press "About"
- Model Name
- Model Number
- Serial Number
FAQ Categories: Charging
The new MacBook Air comes with an unfortunately weak USB-C power adapter with 30 W power. When this power supply is plugged into the Video Hub, the Video Hub draws its power from the external power supply (around 15 W). This leaves only 15 W for the MacBook Air, which is usually not enough to charge the MB Air. If a stronger power adapter is used, this should be possible again. It is therefore recommended to connect the power adapter directly to the USB-C port of the MB Air M1; the Video Hub then draws power from the MB Air and can be operated normally.
Affected LMP products
LMP USB-C Video Hub
FAQ Categories: Charging
The new MacBook Air comes with an unfortunately weak USB-C power adapter with 30 W power. When this power supply is plugged into the Travel Dock, the Travel Dock draws its power from the external power supply (around 15 W). This leaves only 15 W for the MacBook Air, which is usually not enough to charge the MB Air. If a stronger power adapter is used, this should be possible again. It is therefore recommended to connect the power adapter directly to the USB-C port of the MB Air M1; the Travel Dock then draws power from the MB Air and can be operated normally.
Affected LMP products
LMP USB-C Travel Dock
FAQ Categories: Charging
The new MacBook Air comes with an unfortunately weak USB-C power adapter with 30 W power. When this power supply is plugged into the Compact Dock, the Compact Dock draws its power from the external power supply (around 15 W). This leaves only 15 W for the MacBook Air, which is usually not enough to charge the MB Air. If a stronger power adapter is used, this should be possible again. It is therefore recommended to connect the power adapter directly to the USB-C port of the MB Air M1; the Compact Dock then draws power from the MB Air and can be operated normally.
Affected LMP products
LMP USB-C Compact Dock
FAQ Categories: Charging
The new MacBook Air comes with an unfortunately weak USB-C power adapter with 30 W power. When this power supply is plugged into the mini Dock, the mini Dock draws its power from the external power supply (around 15 W). This leaves only 15 W for the MacBook Air, which is usually not enough to charge the MB Air. If a stronger power adapter is used, this should be possible again. It is therefore recommended to connect the power adapter directly to the USB-C port of the MB Air M1; the mini Dock then draws power from the MB Air and can be operated normally.
Affected LMP products
LMP USB-C mini Dock
FAQ Categories: Charging
Yes, through the designated USB-A ports. The maximum power output is 1.5 A (7.5 W) which is enough to charge an iPad Pro or any other iPad/iPhone. However, the charging will be slower due to the lower current so it may take longer to charge these devices.
Affected LMP products
LMP USB-C Attach Dock Pro
LMP USB-C Attach Dock ProStand 4K
LMP USB-C Attach Hub
FAQ Categories: Connection, Transfer rate
The active Thunderbolt 3 cables do not transfer the USB-C Gen 2 (10G) protocol due to the IC. If you want to use a Thunderbolt cable to run this M.2, you should use passive Thunderbolt 3 cables (e.g. P/N 16598, 16599, 19015). These will have a transfer rate of about 950 MB/s, taking advantage of the 10G bandwidth of USB-C.
Affected LMP products
LMP Thunderbolt 3 Cable, active
LMP Thunderbolt 3 Cable, passive
FAQ Categories: Connection
Affected LMP products
LMP Keyboard ProtectCase for iPad 9.7"
